The Aircraft Noise Ombudsman (ANO) conducts independent administrative reviews of Airservices Australia's management of aircraft noise-related activities, including:
If you have a complaint about aircraft noise, you should first lodge it with Airservices Australia’s Noise Complaints and Information Service.
If they are unable to offer a satisfactory solution, you can then lodge a complaint electronically with the ANO, or write to us at:
Aircraft Noise Ombudsman
GPO Box 1985
Canberra City ACT 2601
The service is free and available to anyone.